Applications & Permits
Council teams members can be confident that each business enquiry relates to their LGA, as business data & address information is validated by the user prior to assisting with the enquiry.
BizConnect offers many repeatable business processes for users to follow, this insures an expected outcome with processes able to be configured to each Councils requirements. This greatly assists in continuity of services delivered; for example:
Capturing the planner at the application stage and being able to realign the planner once the application is lodged greatly assists in continuity of service and reduces the amount of duplication.
Also assisting with the application of permits relating to business, is the integration to third party systems that validates the address and provides status updates to applicants on the progress of the permits through manual or automated notifications.
Council now has the means to build upon existing or new relationships offering guidance to future or related permits that may be required.