Need a little extra support?
XRE has years of experience delivering and providing support for even the most complicated projects. Whether it is Dynamics 365 support, Power Platform support or any other line of Microsoft technologies, our support services cover it all.
Streamlined process
Increase efficiencies
Embrace change management
System integrity
Minimise downtime
Improve user skills
Covering Microsoft Technologies
Our Dynamics 365 Experts provide support and consulting services for all Microsoft Dynamics 365 solutions and surrounding technologies.
End-to-end support
At XRE we pride ourselves on providing our clients with the best business solutions and the support services to match. Be proactive and leverage Microsoft Dynamics 365 experts when the need arises to support and implement changes quickly and efficiently.
Technical support
Our team is here to extend technical or product-related support for Microsoft technologies.
Consultation
Our trained consultants and experts help you understand and manage the challenges of complex implementations and configurations.
Reporting
Our D365 experts can help your business generate rich reports through tailored dashboards for smarter decisions.
Integrations
We seamlessly integrate Dynamics 365 with your existing business solutions to increase efficiencies.
Customisations
XRE can customise your business solutions to how you currently work or want to work.
Our developed solutions
Get access to XRE developed products and add ons to enhance your D365 systems.
System updates
Keep your system regularly updated.
Support Packages
Our well-define support packages will suit your business needs. Give your business the flexibility to budget from month to month, and schedule in time to discuss, plan and carry out work quickly and efficiently.
- Scheduled monthly meetings to discuss business requirements
- No need for drawn-out sign-off processes, simply schedule in the work
- Consulting hours accumulate from month to month so use the hours as you like.
- Move between plans based on the amount of work required from month to month
- Use your time as you wish: training, reports, dashboards, configuration or customisations
- Access to an XRE Engagement Manager for escalation of requests and updates to product-related news and Microsoft roadmap of upcoming functionality
- Manageable cost structure allowing for ongoing budgeting