Unify data for real-time insights
Connect data across departments and bring together transactional, behavioural and demographic data in real time to create a 360-degree view of your customers. By aggregating data across the Power Platform transform from a reactive to a proactive organisation that can respond to changes more effectively.
Know your customers and work smarter
Get to know your customers intent and behaviour with cross-channel analytics from websites, mobile apps and connected systems. With deep integration with Microsoft Azure Synapse Analytics, companies can leverage a library or prebuilt AI templates, such as churn prediction, product recommendations and customer lifetime value.
Implement D365 Field Service
- Comprehensive view of customers
- Understand customer intent
- Predict customer needs
- Drive meaningful actions
- Unlock AI-driven insights through analytics
- Deliver meaningful actions across the customer journey
- Unmatched privacy and security