Finance

Bi-Directional Data Synchronisation

• Work orders created or updated in FieldConnect (e.g., via the mobile app) sync in real-time with Business Central, ensuring financial data, such as costs and revenue, is automatically updated without manual entry.
• Example: When a technician completes a service job, the work order status, labour hours, and materials used are reflected in Business Central’s general ledger, eliminating duplicate efforts.

Automated Invoicing and Billing

• FieldConnect work orders generate invoices in Business Central based on service activities, labour, and materials recorded in the field. This ensures accurate and timely billing for clients.
• Supports multi-currency transactions and tax regulations, ideal for trade businesses operating across regions.
• Example: A completed HVAC repair work order in FieldConnect triggers an invoice in Business Central, incorporating parts costs and labour rates.

Financial Visibility and Reporting

• Integrates work order data with Business Central’s financial management tools, providing real-time visibility into job costs, revenue, and profitability through dashboards and reports.
• Leverage Business Central’s integration with Microsoft Power BI and Excel for customised financial reports, such as cost-per-job or project profitability.
• Example: A construction firm can track expenses for a Sydney Build project, analysing labour and material costs directly in Business Central.

General Ledger Integration

• Every work order transaction in FieldConnect posts automatically to Business Central’s general ledger, using predefined posting groups to link service activities to appropriate G/L accounts.
• Supports dimensions (e.g., Cost Centre, Project, Employee) for detailed financial analysis, enabling trade businesses to allocate costs accurately.
• Example: A plumbing job’s material costs are posted to the correct G/L account, tagged with the project dimension for precise cost tracking.

Inventory and Resource Tracking

• Syncs work order consumption (e.g., parts used) with Business Central’s inventory management, ensuring accurate stock levels and cost of goods sold (COGS).
• Enables real-time visibility into inventory availability by location, reducing shortages and optimizing procurement.
• Example: A work order for an electrical repair deducts used parts from inventory in Business Central, triggering a purchase order if stock is low.

Project and Service Management Integration

• FieldConnect’s work orders integrate with Business Central’s project and service management modules, enabling end-to-end tracking of service tasks, resource allocation, and financial outcomes.
• Requires a Business Central Premium license for full service and project integration capabilities.
• Example: A maintenance contract’s work orders are linked to a project in Business Central, tracking costs and revenue for the entire contract lifecycle.

Seamless Microsoft Ecosystem Integration

• Leverages Business Central’s native integration with Microsoft 365 (e.g., Outlook, Excel, Teams) to manage work order-related financial tasks without switching applications.
• Example: A manager can approve a work order invoice directly in Outlook or analyse financial data in Excel, streamlining workflows for expo attendees’ teams.

AI-Powered Insights with Copilot

• Utilises Business Central’s AI tool, Copilot, to generate cash-flow projections and financial reports based on work order data, helping trade businesses make data-driven decisions.
• Example: Copilot analyses work order trends to forecast revenue for a construction firm’s upcoming projects.