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Customer Service App


Exceed expectations with Dynamics 365 Power Platform Customer Service

Exceed today’s expectations and equip your customer team for success. Streamlined data and cohesive technology enables deeply personal, harmonious experiences that help turn customers into brand advocates.

Make every interaction count

Customer loyalty begins with a tailored service - integrated across the right channels, at the right time. Help your team make every customer interaction count and better anticipate needs with Dynamics 365 Power Platform Customer Service.

Implement D365 Customer Service

  • 360-degree, single view of customers
  • Create a mobile, empowered and more productive workforce
  • Meet customers where they are with omnichannel integration
  • Measure and act on customer feedback submitted through customer service surveys
  • Combine with industry-leading AI apps—including Microsoft Power Virtual Agents, Customer Insights, and Customer Service Insights
  • Sustainable digital transformation – connect to the apps and services you already use.

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